Effective Date: 23rd Septemeber
Last Updated: 23rd September
Introduction
New Town Khobor (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with our content.
This policy applies to all users accessing our website and services within India and complies with applicable Indian data protection laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Information We Collect
Newsletter Subscription Information
When you subscribe to our newsletter, we collect:
- Email address
- Name (if provided)
- Subscription preferences
- Date and time of subscription
- IP address for security purposes
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Device information
- IP address
- Pages visited and time spent on pages
- Referral source
- General geographic location (city/state level)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Improve user experience
- Deliver relevant content
WhatsApp Communication
Our WhatsApp Business channel is a reactive platform used exclusively for one-on-one communication.
- User-Initiated Contact: We only interact with users who contact us first with news tips, feedback, or inquiries.
- No Mass Messaging: We do not engage in “broadcasting” or sending unsolicited news alerts to users.
- Data Control: Users have full control over the conversation and can delete or block our business profile at any time.
How We Use Your Information
We use the collected information for the following purposes:
Newsletter Services
- Send news updates, articles, and local information
- Provide content relevant to New Town and Rajarhat area
- Notify you about important local developments
- Share community announcements
Website Improvement
- Analyze website performance and user behavior
- Improve content quality and relevance
- Enhance user experience
- Troubleshoot technical issues
Communication
- Respond to your queries and feedback
- Send important updates about our services
- Notify you about changes to our policies
Legal Basis for Processing (India)
Under Indian data protection laws, we process your personal information based on:
- Consent: When you voluntarily provide information (newsletter subscription)
- Legitimate Interest: For website analytics and improvement
- Legal Obligation: When required by law
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
Service Providers
We may share information with trusted service providers who assist us in:
- Newsletter delivery services
- Analytics and performance monitoring
All service providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information when required by Indian law, court order, or government authorities, including:
- Compliance with legal obligations
- Protection of our rights and property
- Prevention of fraud or illegal activities
- Public safety and security
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Access controls and authentication
- Data backup and recovery procedures
Your Rights
Under Indian data protection laws, you have the following rights:
Access and Correction
- Request access to your personal information
- Correct inaccurate or incomplete information
- Update your newsletter preferences
Withdrawal of Consent
- Unsubscribe from newsletters at any time
- Withdraw consent for data processing where applicable
Data Deletion
- Request deletion of your personal information
- Account closure and data removal (subject to legal requirements)
Portability
- Request a copy of your data in a structured format
- Transfer data to another service provider
To exercise these rights, contact us at newtownkhobor@gmail.com
Newsletter Management
Subscription
Newsletter subscription is voluntary and requires explicit consent through our subscription form.
Unsubscribe
You can unsubscribe from our newsletter at any time by:
- Clicking the unsubscribe link in any newsletter
- Contacting us directly via email at newtownkhobor@gmail.com
- Using the preferences center (if available)
Frequency
We will clearly communicate the frequency of newsletters and any changes to our sending schedule.
Children’s Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy:
- Newsletter subscriptions: Until you unsubscribe or request deletion
- Website analytics: Maximum 2 years
- Legal compliance: As required by applicable laws
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
As we operate primarily within India, your data is processed and stored within Indian territory. Any international transfers, if necessary, will be conducted with appropriate safeguards and legal compliance.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:
- Post the updated policy on our website
- Update the “Last Updated” date
- Notify subscribers via newsletter for significant changes
- Provide 30 days’ notice for material changes
Grievance Redressal
If you have any concerns about our privacy practices or wish to file a complaint, please email us at newtownkhobor@gmail.com
We will acknowledge your complaint within 24 hours and resolve it within 30 days as per Indian IT Rules.
Contact Information
For any privacy-related questions, concerns, or requests, please contact us at newtownkhobor@gmail.com
Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal.
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.